
Diary & Clinic Management
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Ensuring clinics, theatre lists, and appointments run smoothly​
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Coordinating meetings
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Reminders for renewals or mandatory training
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Scheduling patients for:
- Consultations
- Aesthetic treatments
- Surgeries (including liaising with hospitals, anaesthetists, and suppliers)
- Required tests (blood tests, imaging)
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Cancelling or rescheduling patients as needed
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Liaising with hospitals and clinics for clinic and surgical lists

Inbox Management
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Checking, organising, and prioritising daily emails
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Responding to queries promptly
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Highlighting urgent and important messages

Documentation & Letters
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Typing and proofreading (including AI transcription)
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Creating, formatting, and sending confidential clinical letters and patient information
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Ensuring required documentation and results are received in good time

Financial & Billing
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Raising and sending invoices (self-pay and insurance)
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Chasing and collecting payments
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End-of-month reports
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Building aesthetic and surgical quotes

Practice Management System
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Updating templates, forms, and clinic schedules
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Adding leave dates and maintaining schedules
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Managing system transfers (building templates, forms, diaries, product lists)
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Experience with: Semble (HeyDoc), Pabau1&2, DGL, Meditech, Ultragenda, Carebit



